Why Your Store Needs Better Control of Cleanliness
How much does cleanliness matter to building a retail foodservice brand? The results of the 2017 Consumer Cleaning Insights Survey by P&G Professional...
NRF 2018- How Zenput Helps Retailers Improve Their Operations
Meet with us at NRF! The New Year brings NRF 2018, Retail’s Big Show, to the Jacob K. Javits Convention Center in New York City from Jan. 14-16. As...
3 Tips to Verify Your Next LTO
Turkey Gobbler. McRib. Sodapalooza. Just the names of these limited-time offers (LTOs) from convenience stores and QSRs can evoke cravings so powerful...
Empowering Employees with Mobile Technology
This is Part 3 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New...
Say Goodbye to Paper Forms
This is Part 2 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New...
Incorporating Mobile Devices Into Your Operations
This is Part 1 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New...
Meal Kits in Grocery
Amazon’s acquisition of Whole Foods was the major headline of the retail world this summer and even for the entire year. However, a significant sub...
With NACS 2017 Approaching, Why Zenput and Why Now?
As we approach the 2017 NACS Show at McCormick Place in Chicago this week, there is positive news circling in the convenience store industry. Food...
Kroger’s New Restaurant Concept Shows It Won’t Back Down
Ever since the Amazon-Whole Foods deal was announced, Kroger has been under a media and market microscope. How would the U.S.’s largest supermarket...
3 Important Criteria to Cover in a Restaurant Audit
The most challenging part of auditing your restaurant chain for operational consistency isn’t the collection of data—it’s the analysis and follow-up...
Three Brands Compete for Millennials at an Intersection
One intersection, three competing chains… it’s an increasingly common site to see, yet it always feels like a Wild West showdown. Three brooding...
What Does Blockchain Have to do with Food Safety?
IBM continues to scale up its blockchain efforts, teaming up with some of the biggest names in the food industry. Participants include Walmart, Kroger...
Is Your Business Hurricane Ready? 23 Things Stores & Restaurants Must Do to Prepare
Hurricane season is once again upon us. Very little is safe from the wrath of battering winds and rain. With massive storms approaching, businesses...
Why Gas Stations are the New Quick-Service Restaurants
When it’s time to refuel, where do you go? A decade ago, you likely chose based on gas prices. Now when that light pops up, it triggers an almost...
Restaurant Operators vs. Yelp - How to Respond to Negative Reviews
“There’s no such thing as bad publicity…” except in the restaurant industry. Food safety and cleanliness concerns destroy brand value. This is not a...
Reducing Employee Theft
“Increasing organizational accountability” is often a lauded phrase in restaurant and retail operations. The goal is to empower employees so operators...
Shoplifting, Return Fraud, & Employee Theft at All Time High
Operators are increasingly focused on loss prevention, and for good reason - retail shrinkage is increasing. Products are disappearing from shelves...
Retailer Rankings Indicate Major Growth for Convenience Stores
Marketplace differentiation is an increasingly hot topic in retail as it relates to innovative merchandising and value proposition. What’s not...
The Pitfalls of Mystery Shoppers
After the recession slouch, mystery shopping is finally making a comeback, and is buttressed by new technologies- cameras and mobile devices providing...
How to Write Questions for Store or Restaurant Audits
I don’t usually get to answer the headline prompt in the first line of a blog post, but here it is… Dig deeper and don’t settle for the status quo...
The Impact of Millennials on Casual Dining: Insights from Panera Bread & Krispy Kreme
The impact of millennials on the restaurant industry is an increasingly common topic of conversation. “Casual dining is in danger—and Millennials are...
You Can't Have 'Brand Consistency' Without...
I’m very loyal to a local fast food restaurant and, on average, I’m a monthly patron. On my most recent visit, everything was on point with the food...
Fresh Food Wins If Brands Can Deliver Just One Thing…
Customers have all been there. That disappointing experience at their favorite c-store or restaurant that makes them question all they know to be true...
The Key to Balancing Tech and Human Interaction in Retail
From Wi-Fi and digital menu boards in Wendy’s to growing lines at the automated checkout in Target, technology is increasingly present in retail...